Our Resident First philosophy strives to change the approach to resident care from a medical model to a holistic approach of caring for the resident. Resident First* focuses on empowering the resident and employee.

Resident First:

  • Ensures that our residents' daily needs are fully understood and compassionately met by the quality of life teams.
  • Maintains the highest quality and fullest life possible for residents and enhances the employees' work experience.
  • Enables residents to maintain their familiar life patterns to the fullest extent possible.
  • Supports family members throughout the long-term care experience.

For more information, watch our Resident First video.